Almost every breakage we investigate traces back to the bench, not the road. The box was too big, the cushion too thin, or the tape gave up halfway. Packing is a craft with rules — here are the ones our bench follows on every fragile parcel.
Start with the right box
Use a new double-wall box with at least two inches of clearance on every side of the item. Old boxes lose up to half their crush strength, and a box that fits like a glove transmits every shock straight to the contents.
Suspend, don't stuff
The item should float in cushioning, never touch a wall. Wrap each piece individually, add corner protectors to frames, and use cell dividers for glass and bottles. Shake the sealed box: silence means success.
Tape like you mean it
The H-tape pattern — one strip down the center seam plus one across each edge — keeps the box rigid under stacking pressure. One shy strip down the middle is how boxes burst open on conveyor belts.
Label for the humans
FRAGILE and THIS SIDE UP markings work when they are large, on two faces, and honest — couriers prioritize what is clearly marked. Add a contents card inside the box in case the outer label is damaged.
- Photograph the packed item before sealing for claim protection.
- Choose recycled kraft fill over loose peanuts for void fill.
- For art and instruments, ask about custom crating instead.
Rather let the bench handle it?
Our packing team armors fragile goods daily — book a packed pickup and skip the guesswork.
Secure packaging